Bureauserv specialises in providing innovative and cost-effective business outsourcing solutions with advanced computer telephony applications. We are committed to assisting businesses achieve their desired growth by developing services tailored to their specific needs. With expertise across a variety of business process services, backed by our distinctive ‘Investment in People’ philosophy, we constantly review procedures, think ahead and embrace ingenuity. This forward-thinking approach helps our clients manage the growth of their business with confidence.
About Us
Our Stand
PRINCIPLES
Our achievements are the results of the vision, culture and sense of engagement of our people.
STRATEGIC INTENT
We aim to consistently deliver high quality service and remain a reliable business partner by contributing to our clients’ continued success.
BRAND PROMISE
Helping businesses achieve controlled growth
with improved efficiencies.
RESPONSIVENESS
INTEGRITY
COURAGE
INNOVATION
CREATIVITY
Our Commitment
To Our Clients
We are passionate about the magnificent opportunity to partner with clients by providing customised solutions suited to their business needs and objectives, consistently delivering an exceptional level of service, and building long-term relationships.
To Our Creativity
By achieving the right blend and strengths of knowledge, skills, processes, growing mindset and stimulated by a culture wired for creativity, we nurture a harmonious working environment where innovation thrives and everyone knows they can make a difference.
To Our People
We promote a corporate culture that fosters employee engagement by encouraging the growth and self-improvement of our employees, and recognising and rewarding them for their relentless dedication, creativity and accomplishments.
To Our Growth
We are driven by our pursuit of sustainable growth through proactive short and long-term operational planning, dynamic balancing of growth objectives with firm control of costs and risks, and implementation of relevant, flexible and adaptive strategies.
To Our Integrity
We continually strive to conduct ourselves by the highest standards of business conduct, demonstrate a reliable and honest approach to all our internal communication and business dealings and treat our employees, customers and partners with uncompromising integrity, fairness and respect.
Our Approach
INVOLVEMENT
We pursue success by challenging traditional practices, embracing ingenuity, honing our skills and constantly improving our efficiencies.
COMPETITIVE POSITIONING
We combine global experience with creative proprietary technology to deliver responsive, cost-effective and high quality service to our clients.
MANAGEMENT DISCIPLINE
We continually seek methods for improving the way we work, lead by example, uphold high standards and embody our core values.
What Our Clients Say About Us
Susan Croft
www.financecorp.com.au
Thank you so much Bureauserv for all your help with my outbound telemarketing campaign. Your team have been amazing!
Grant Osborne
www.bluestonepools.com.au
Whilst I critic and demand a high level of detail I am the first to give credit where credit is due. The logo and web page that Bureauserv has developed is brilliant. I am delighted to work with the team as we move forward with a beneficial partnership.
Dr. Rachel Berrisford
www.alifeworthliving.com.au
A big thank you to Bureauserv. What a pleasure to work with a company that delivers on its promises in such a timely, friendly and supportive way. No request was too big or too small for this team of professionals. I am delighted with my website and have enjoyed collaborating with you all over the last few weeks. Looking forward to continuing to work with you over the coming months and years.
Mark Stevens
www.easivisa.com
We are delighted with the work the Bureauserv Team have carried out for us. They are responsible for our accounting and bookkeeping needs and understand our complex accounting requirements and the high standards that our company require. I am very pleased with their efficiency and their ability to deliver on time. I would highly recommend their services.
Caroline Crosbie
www.carolinecrosbie.com.au
To me, Bureauserv represents a simple yet potent equation…
Great People + Great Passion + Great Service = Exceptional Customer Experience
They model excellence. It’s why I do business with them!
G Jamieson
www.psychicsconnect.com.au
We migrated to Xero in 2015 with support from Bureauserv. The transition was seamless and since then we have developed an excellent partnership with their offshore team of bookkeepers and accountants. Payroll, BAS and bank reconciliation is always accurate and prepared on-time. Outsourcing to the Philippines with Bureauserv has exceeded my expectations. Their involvement and enthusiasm towards our business is greatly appreciated.
Derek Best
www.ihls.com.au
IHLS started outsourcing to Bureauserv in 2015. Bureauserv offers customer service support working efficiently alongside our Perth based call centre. More recently they assisted the company with migrating our accounts from QuickBooks to Xero cloud accounting. My collaboration with Bureauserv has surpassed the expectations I set for offshore outsourcing services. Their diversely talented and highly-skilled accountants produce an efficient administrative aid along with accurate bookkeeping support ensuring timely reports for effective financial management and statutory filing. I have since recommended Bureauserv’s outsourcing solutions to some of my business associates.
