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Excellent customer service and sales are the lifeblood of any organisation. It is essential in acquiring and retaining your company's greatest asset - your customers. Our customer service and sales solutions are designed to generate interest, improve customer engagement and increase satisfaction. As a strategic partner, we are committed to helping you deliver personalised customer experience that adds value to your customer relationships and drives growth and profitability. customer service graphic

Customer Service and Sales

Customer service is essential to a business because quite often it is the brand’s only point of customer contact. When consumers have questions on products or services they expect a company’s customer service department to deliver excellent customer service; also referred to as a Customer Touch point.

If a potential new customer has reached your customer service department, they are highly likely to have made their buying decision, therefore what happens next is crucial. Let’s remember, we never get a second chance to make a first impression.

At Bureauserv, we have a dedicated and passionate team of customer service officers capable of creating rapport and representing your business with a professional edge.

We can help your company with inbound customer support, perform an outbound sales and telemarketing campaign, and reach out to your prospects to setup sales meetings. Our professional virtual assistant staff can assist you in performing your administrative, creative and customer service duties.

Inbound Customer Service

Outbound Sales Support

Telemarketing

Lead Generation

Inbound Customer Service Bureauserv’s customer service officers are committed to meeting your customers’ demand for proactive, friendly and exceptional service. They undergo an extensive training programme to ensure that your company is represented professionally with each and every customer service call we handle – from simple enquiries to problem resolution. Outbound Sales Support Your best customers are your competitors’ best prospects. Our outbound sales support is designed to keep your existing customers interested in doing business with you. As your brand advocates, we make every interaction an opportunity to elevate your company and remind customers of the benefits of doing business with you. Telemarketing
Lead Generation
Our dedicated, competent and result-oriented sales representatives are equipped to handle virtually any type of hard- or soft-sell sales call. They build rapport and customise the offers and interactions to what resonates with your prospective customers, leading to positive customer experience and high conversion rates.
Online Chat Support Turn your website visitors into paying customers by delivering information in the fastest and most convenient way. Our online chat support allows you to engage your visitors, offer immediate assistance and address their questions and concerns before they leave your website and check your competitors. Customer Engagement and Loyalty In today’s highly competitive market, providing meaningful, on-going relationship with customers has become the standard. We can help you strengthen the relationship with your customers, nurture loyalty and improve involvement with your brand. Admin Support Are you bogged down by administrative tasks that distract you from your job of growing and running your business? We can help you handle tasks from transcribing letters and creating reports to managing appointments and performing miscellaneous research.
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Admin Support

Customer Engagement and Loyalty

Online Chat Support

Other services you can outsource to Bureauserv Limited

Digital Marketing

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Accounting, Bookkeeping and Payroll

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Virtual Assistance

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How can we help you?

About Us

Bureauserv specialises in providing innovative and cost-effective business outsourcing solutions with advanced computer telephony applications. We are committed to assisting businesses achieve their desired growth by developing services tailored to their specific needs.   Explore Now..

Our Services

Inbound customer service; outbound telemarketing and sales support
Web design and development; SEO and Social Media Marketing
Accounting and bookkeeping; payroll and data processing

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Copyright 2021 Bureauserv Limited. | All Rights Reserved
  • Home
  • Services
    • Customer Service and Sales
    • Digital Marketing Services
      • Web Design and Development
      • SEO and Search Marketing
    • Accounting, Bookkeeping and Payroll
    • Virtual Assistant
  • About Us
  • Careers
  • Blog
  • Contact Us

						Bureauserv Limited
Enhance customer service and sales

Excellent customer service and sales require a team with a customer centric approach and the ability to create a positive experience from the first contact and build enduring relationship with a customer. As a strategic partner, we are committed to delivering exceptional customer service that exceeds your customers’ expectations.

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Implement a digital marketing strategy

The online marketplace is competitive. Implement a digital marketing strategy the right way by partnering with skilled and experienced professionals who can help you understand and take advantage of changing market trends. Bureauserv’s expertise in digital marketing can elevate your brand through the ranks.

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Streamline accounting and bookkeeping

Streamline your financial and accounting transactions through cloud computing. Our dedicated and experienced team of accountants will help you simplify and standardise your accounting and bookkeeping process to help you cut costs and improve efficiency.

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Provide administrative support

Day-to-day administrative functions could be dramatically affecting your productivity which leads to operational inefficiencies. Outsourcing these back office functions to Bureauserv would allow you to get back to base and focus on growing your business.

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