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Privacy Policy

    Home Privacy Policy

    We at Bureauserv Global Inc (Philippines Company Registration No. CS201303718), a wholly owned subsidiary of Bureauserv Limited (Hong Kong Company Registration No. 2303546), are committed to protecting your privacy. Throughout this Privacy Policy, “Bureauserv” or “we” refers to Bureauserv Global Inc.

    Bureauserv is committed to ensuring that your privacy is protected under the guidelines of General Data Protection Regulations (GDPR) compliance. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. By using the website, you consent to the data practices described in this Privacy Policy.

    Bureauserv may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    What we collect

    We may collect the following information:

    • name and job title
    • contact information including email address
    • demographic information such as postcode, preferences and interests
    • other information relevant to customer surveys and/or offers

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our services.
    • We may periodically send promotional emails about our services, special offers or other information, which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
    • If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us at contacts@bureauserv.com.

    We will not sell, distribute or lease your personal information to third parties unless we have your permission, or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

    Right of Access

    Should you require to gain access to or obtain a copy of the personal information we have acquired from you and recorded to our systems, please write to or e-mail us at the above address and we will immediately comply.

    Right of Erasure

    In the event that, for any reason, you would like to demand for the full erasure of your personal information in our database, you can do so by writing to or e-mailing us and we will grant your request without delay.

    Cookie Policy

    Like most websites, this website uses cookies and similar technologies to help us understand how visitors interact with our website.

    What are Cookies?

    Cookies are small computer files that are automatically placed on your computer when you visit websites. These text files can be read by these websites and help to identify you when you return to a website. The cookies we use do not contain personal information; therefore website visitors remain anonymous.

    Bureauserv does not seek to identify individual visitors unless they volunteer their contact details through one of the forms on our website. In some circumstances, our records will identify organisations visiting our site and we may use that information in managing our relationship with those organisations, for example, in considering how to develop the services that we offer them. (See Details of Cookies below).

    Your Express Consent

    Cookies are automatically sent to your web browser when you browse, use or access our website:

    • To fill out registration and contact forms on the website; and
    • For other purposes.

    By accessing and using our website, you agree to these types of cookies on your device and you further agree our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use our website. (See Managing Cookies Settings below).

    Details of Cookies

    We use Google Analytics cookies. The following describes the cookies we use in our website and what we use them for.

    Types of Cookie What do they do? Do these cookies collect my personal data/identify me?
    Necessary These cookies are essential to make our website work correctly as they enable you to move around our website and use our features. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies do not identify you as an individual.If you do not accept these cookies, it may affect the performance of the website, or parts of it.
    Performance These cookies help us understand how visitors interact with our website by providing information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve the performance of our website. These cookies do not identify you as an individual. All data is collected and aggregated anonymously.
    Functionality These cookies allow our website to remember the choices you make (such as your user name, language or the region you are in) to provide a more personalized online experience. The information these cookies collect may include personally identifiable information that you have disclosed, such as your username (without password) or profile picture. We will be transparent with you about what information we collect, what we do with it and with whom we share it.If you do not accept these cookies, it may affect the performance and functionality of the website and restrict access to content on the website.
    Targeting/ Advertising These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. We may use these cookies to remember websites you have visited and we may share this information with other parties, including advertisers and our agencies. Most types of these cookies track consumers via their IP address so may collect some personal identifiable information. For more information about these cookies, including the information they collect and how this is used, click here.

    Third party’s websites and cookies

    When you visit our website, you may receive cookies from third party websites or domains. We will use reasonable endeavour to identify these cookies before they are used so that you can decide whether or not you wish to accept them but this will be at your own risk. More information about these cookies may be available on the relevant third party’s website.

    Managing Cookies Settings

    Most internet browsers are initially set up to accept cookies automatically. If you wish to change your cookie settings or remove them, you can manage this via the settings on your browser, but note that this may impact your ability to utilise this and other websites. The way to clear cookies varies from one browser to another. There are many ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. If you use different devices to view and access our website (e.g. your computer, smartphone, tablet, etc.) you will need to ensure that the browser on your device is adjusted to suit your cookie preferences.

    Last Modified: 28 May 2018

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    About Us

    Bureauserv specialises in providing innovative and cost-effective business outsourcing solutions with advanced computer telephony applications. We are committed to assisting businesses achieve their desired growth by developing services tailored to their specific needs.   Explore Now..

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    Inbound customer service; outbound telemarketing and sales support
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    Enhance customer service and sales

    Excellent customer service and sales require a team with a customer centric approach and the ability to create a positive experience from the first contact and build enduring relationship with a customer. As a strategic partner, we are committed to delivering exceptional customer service that exceeds your customers’ expectations.

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    The online marketplace is competitive. Implement a digital marketing strategy the right way by partnering with skilled and experienced professionals who can help you understand and take advantage of changing market trends. Bureauserv’s expertise in digital marketing can elevate your brand through the ranks.

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    Streamline your financial and accounting transactions through cloud computing. Our dedicated and experienced team of accountants will help you simplify and standardise your accounting and bookkeeping process to help you cut costs and improve efficiency.

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    Provide administrative support

    Day-to-day administrative functions could be dramatically affecting your productivity which leads to operational inefficiencies. Outsourcing these back office functions to Bureauserv would allow you to get back to base and focus on growing your business.

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